What Happened? The Who, What, Where, and Why of Workplace Investigations delivers “just the facts” on workplace investigations — how to prepare for them, how to conduct them, how to stay within legal parameters, and how to create a written investigation policy for your organization.
This program has a ton of savvy advice, step-by-step instruction, and need-to-know information for protecting your organization and your employees from potential liabilities. What Happened? will show you how to conduct fair, thorough, and objective internal investigations to determine the root of a complaint or problem, what caused it, and what can be done to prevent it from happening again.
What Happened? covers employee misconduct (harassment, theft, discrimination, security breaches), complaints (ergonomic, environmental, and other facility issues), and other considerations (criminal background checks, claims against your company, pre- and post-employment verification, and emergency situations).