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  Through the Customer's Eyes Series- Online Certification
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Are Your Customer Service Reps Certifiable?
List Price: $550.00
Your Price: $395.00  (USD)
Savings: $155.00
Item No. 22883M

Imagine a world where all your Customer Service Representatives (CSR’s) are confident, self-sufficient and motivated. Your department’s turnover is at an all-time low, as are customer complaints. Customer loyalty is at an all-time high. With Through the Customer’s Eyes, a powerful new certification program, you don’t have to imagine anymore. You can make your dream a reality, for as little as $30 per rep.

Developed in cooperation with, and endorsed by, the International Customer Service Association, Through the Customer’s Eyes trains your CSR’s to give world-class customer service each and every time. This engaging and enlightening course is a one-of-a-kind program designed by – and for – customer service professionals.

This innovative program allows your organization to:

  • Establish consistent, quality training from person to person and location to location
  • Offer training that is interactive and engaging
  • Train CSR’s at a very low per person cost
  • Provide a flexible, self-paced training program
  • Track and measure individual progress through online testing
  • Provide benchmarks for pay grades or promotions
  • And much more!

Click here for more specific product information!

Along with the Through the Customer’s Eyes training program, you can purchase certification tests for your representatives. At the successful completion of the course, your representatives will receive a certificate of completion, providing a tangible reward for their commitment to customer service excellence.

Certification Testing: On-Line Certification License (Testing + CSC Certificate)

1 User................$50.00 Item No. 2293x

5 Users.............$225.00 Item No. 22948

10 Users...........$400.00 Item No.22956

25 Users.........$1000.00 Item No.22964

50 Users.........$1750.00 Item No.22972

100 Users.......$3000.00 Item No. 22980

Order online here on our secure Web site, call us toll free at 1-800-258-7246 or fax us at 1-913-432-0824.

  Order online here on our secure Web site, call us toll
free at 1-800-258-7246 or fax us at 1-913-432-0824.

100% Guarantee!
Customer satisfaction is our #1 priority. If you are not satisfied with your purchase for any reason, return it to us within 60 days, and we will refund your money in full! No questions asked.

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