Every written document your employees produce for customers, and the general public — letters, reports, e-mails, fliers — puts your organization’s credibility on the line. Mistakes can be disastrous for your business.

This comprehensive two-day refresher program gives your employees the essential skills they need to add professional polish to each document they create, and to make it letter-perfect.

No cranky grammar teachers here! This training is informal and fun, giving your employees time to reinforce the skills they’re learning with writing exercises and activities. After a refresher on the basics of business writing and grammar, they’ll discover how to get ideas on paper fast, organize their thoughts and substantially cut their writing time. They’ll also get dozens of tips for sparking their readers’ interest.

In addition, they’ll learn how to write with gender, age and cultural sensitivity in mind. Finally, they’ll master the rewriting process and gain proofreading techniques to ensure that every document is error-free. This training is a fast and easy way to get a team, department or your entire organization up to speed fast on the latest standards in business writing and usage.