Gain the solid leadership skills and expert management solutions needed to be a stronger, more effective supervisor.

Who Should Attend?

Professionals who’ve made the transition into a supervisory role during the last two years

Course Objectives

After completing this highly interactive two-day workshop, participants will have the critical skills and techniques to improve their success as leaders. Learn solid management skills in key areas to get greater results from others.

1. Establish credibility and authority fast.
2. Motivate employees to give 110 percent.
3. Handle attitude problems and rule-breakers.
4. Curb absenteeism and tardiness.
5. Build communication skills.
6. Manage projects, objectives, and timelines more effectively.
7. Know how to deal with difficult and nonperforming employees.
8. Polish your unique leadership style to enhance credibility and gain more respect.
9. Learn to lead your people through transition and change.
10. Overcome the typical roadblocks and potential pitfalls faced by new managers.

Course Overview

Due to ever-changing technology, an increasingly diverse workforce, and the push to accomplish more with fewer resources, getting peak results from others grows more and more difficult. In this two-day comprehensive workshop, gain the essentials to motivate employees, curb absenteeism, implement change, conduct performance appraisals, build a cohesive team, and position yourself for the next career move.

25 Ways You’ll Benefit From This Comprehensive Course

• Deliver constructive feedback that produces positive change, not resentment or anger.
• Motivate people to give 110 percent without spending an extra dime.
• Gain proven strategies for curbing absenteeism and tardiness.
• Turn chronic complainers into satisfied employees.
• Develop a confident, professional leadership style.
• Supervise former coworkers or friends without hassles or stress.
• Save hours each week by avoiding classic time-wasters that wreck a supervisor’s schedule.
• Give crystal clear instructions that employees will immediately understand.
• Handle employee confrontations in a calm and professional manner.
• Maintain respect and compliance for rules while still remaining friendly with the staff.
• Establish credibility quickly and earn the respect of those up and down the ladder.
• Conduct effective performance appraisals that result in improved employee performance.
• Win over employees and bosses to your way of thinking.
• Use proven techniques to weed out shirkers during job interviews.
• Understand why good employees quit and how you can reduce turnover.
• Present and implement needed changes in a way that employees will embrace.
• Combat a variety of attitude problems.
• Speak up powerfully and confidently in meetings.
• Use active-listening techniques to really hear what employees are telling you.
• Develop a Personal Action Plan for one year and five years.
• Increase your visibility within your organization to enhance promotion opportunities.
• Create a work environment where employees feel free to express ideas.
• Resolve conflicts and disagreements.
• Build a high-performance team that’s the envy of your organization.
• Grow into a respected leader eagerly followed by employees.