If not performed correctly, employee evaluations can cause crushed egos, hurt feelings, resentment, anger — and can even open your organization to costly lawsuits. This essential workshop for everyone on your staff who evaluates others takes the dread out of performance reviews and gives your managers and supervisors the tools they need to appraise employees fairly, accurately and legally.

Your managers will learn how to develop an effective Evaluation Action Plan — complete with clear-cut guidelines, goals and timetables — for conducting an objective review that will lead to positive behavior change and improved employee performance. They’ll also master feedback techniques and tips that take the emotion out of the evaluation process and smooth ruffled feathers when an employee gets upset.

This in-depth training also includes current case studies to illustrate the impact that performance appraisals have in today’s courtroom, so your management team can avoid common missteps that could expose your organization to liability. With the important skills and insight they’ll gain, your managers and supervisors will give more thorough, more effective evaluations every time.