Every company has them, problem employees who have poor attitudes or bring disruptive behavior to the workplace. Now, your managers and supervisors can learn the skills and techniques necessary to deal with these team members and turn their unacceptable behavior around.

This dynamic workshop offers what the title promises: real-world solutions for dealing with bad attitudes in the workplace. Participants will learn from group discussions, self-assessments and small-group activities. After completing this course, they will be able to confront problem employees calmly and confidently, turn chronic complainers into more productive employees, help disruptive individuals relearn more appropriate behaviors, discipline employees in a way that doesn't cause resentment, and create a positive, and energized work unit.

In addition, they will learn how to resolve time-wasting conflicts between coworkers and eliminate bickering and backstabbing. And if all else fails, they will have a step-by-step guide for firing individuals who can't be turned around.

This is must-have training for managers and supervisors at all levels. Build trust among your employees, eliminate negative attitudes and counterproductive behavior, instill pride and confidence in poor performers — and watch them thrive.