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Strategies to Tame Incivility and Increase Cooperation
Don’t let rude, seemingly petty workplace behavior go unchecked

Price: $199 Register Now
Date: March 13, 2018 | 11:00AM PT • 12:00PM MT • 1:00PM CT • 2:00PM ET

Can’t break away for an hour at this time? For your convenience, a
CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar (details).

Program Description:

Rudeness at work is a dangerous thing—and can be expensive. As the boss, you don’t really want to be in the middle of every little etiquette breach ... who talked over a colleague in a meeting, who didn’t respond to emails, who took the last cup of coffee, etc. Employees are adults. These slights are harmless and trivial.  Or are they?

Experts tell us that steady, low-level unpleasantness at work leads to lower job satisfaction and productivity if left unchecked. Workers retaliate. Incivility escalates. And customers notice rudeness between workers and take their business elsewhere.

Don’t let this happen. Intervene. Create a culture of mutual respect and courtesy. Sign up for this one-hour Webinar for managers, supervisors and HR professionals today!

Take a Glimpse at What You’ll Learn:

  • Assess your workplace: Does your company have a culture of incivility?
  • Help employees recognize incivility in themselves and others
  • Set organization-wide expectations of civility and cooperation
  • Help employees identify conscious and unconscious biases that contribute to workplace incivility
  • Teach employees to assertively address rude behavior and redirect communication
  • Arm staff with conflict-defusing and conflict management techniques
  • Facilitate a “thrive rather than survive” mindset where employees are fully engaged and passionate about their work
  • Create and embody a vision of a civil, cooperative workplace

Q & A Session:
Upon enrolling in the Webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from Webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to Webinar participants.

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Invite Others to Gather Around Your Computer to Attend This Webinar Along With You . . . for FREE!

When you enroll in this webinar, you’ll be entitled to one webinar connection and the extra benefit of gathering as many people around your computer as you can.

You can maximize the reach of this training even more by setting up your own screening room in your organization. For details on how to create your own training room in your office, click here!

Why Use Web Training?

Busy professionals like you sometimes can’t get away from the office for a day to get training — even if it will make your life a thousand times easier! So let us bring the training right to your desk through your PC or Mac!

You’ll get insightful advice and training from an expert in the field, along with effective visual aids to help make the learning stick. There’s simply no easier way to “get it” quickly and effectively than our webinars!



Registration Options:

Option
Standard Fee 
Your Special Price Today
Webinar + CD-ROM **

$398
$298 – SAVE $100!

Webinar Only


$199

CD-ROM ** Only


$199

Follow this enrollment link to make your selection ... Register Now

**For your convenience, a CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar.

Questions? Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.

CUSTOMER SERVICE: 1.800.258.7246
National Seminars Training
1.800.258.7246