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Managing the Front Desk
Tips, techniques and shortcuts for handling your many different roles with ease and confidence

Price: $199 Register Now
Date: February 21, 2018 | 11:00AM PT • 12:00PM MT • 1:00PM CT • 2:00PM ET

Can’t break away for an hour at this time? For your convenience, a
CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar (details).

Program Description:

Is there any job in your organization as difficult, stressful and frustrating as yours — managing the front desk? The rude visitors ... endless calls ... paperwork coming from every direction ... some days it’s enough to make you want to throw up your hands and scream “I surrender!” Fortunately, there is a better option — attending this real-world webinar and learning proven techniques for making your job easier, less stressful and — yes — even enjoyable!  

If you could solve the biggest problems you face at the front desk, what would they be? The demanding salespeople who try to get through the “gate” ... the millions of details you have to juggle ... the irritating people you feel like telling off, but can’t? Join us for one eye-opening hour and learn solutions to these issues along with the hard skills you need to handle the “insanity” of the front desk calmly and professionally. 

A Glimpse at Your Agenda ...

  • How to handle your all-important role as gatekeeper with poise and polish
  • 10 things you can do to immediately put visitors at ease ... even when they have to wait
  • Yes, you can establish your authority and still be gracious ... even with the vendor who won’t take “No” for an answer!
  • 8 great ways to handle difficult people and situations ... without getting upset or hurt
  • The secret to remaining calm ... even in the midst of craziness!
  • Too many details to manage? Here’s an easy system for making sure none of your many “to-do” items slip through the cracks
  • Do others see you as a professional? Here’s how to ensure that your words and actions make it clear you are
  • How to create a work environment that supports you and represents your company well

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

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Invite Others to Gather Around Your Computer to Attend This Webinar Along With You . . . for FREE!

When you enroll in this webinar, you’ll be entitled to one webinar connection and the extra benefit of gathering as many people around your computer as you can.

You can maximize the reach of this training even more by setting up your own screening room in your organization. For details on how to create your own training room in your office, click here!

Why Use Web Training?

Busy professionals like you sometimes can’t get away from the office for a day to get training — even if it will make your life a thousand times easier! So let us bring the training right to your desk through your PC or Mac!

You’ll get insightful advice and training from an expert in the field, along with effective visual aids to help make the learning stick. There’s simply no easier way to “get it” quickly and effectively than our webinars!



Registration Options:

Option
Standard Fee 
Your Special Price Today
Webinar + CD-ROM **

$398
$298 – SAVE $100!

Webinar Only


$199

CD-ROM ** Only


$199

Follow this enrollment link to make your selection ... Register Now

**For your convenience, a CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar.

Questions? Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.

CUSTOMER SERVICE: 1.800.258.7246
National Seminars Training
1.800.258.7246