Questions?

1.800.258.7246


home  |  about us  |  view cart  |  search

Follow us on: FacebookTwitterGoogle+LinkedIn
National Seminars Training - Your Complete Learning Center SEMINAR FINDER
State:
ZIP:
Sign Up for Emails or Special Offers
Email:
ZIP:
How to Handle Emotionally Charged Situations In the Workplace
A course on communicating effectively under pressure

Price: $199 Register Now
Date: January 29, 2018 | 11:00AM PT • 12:00PM MT • 1:00PM CT • 2:00PM ET

Can’t break away for an hour at this time? For your convenience, a
CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar (details).

Program Description:

There’s no such thing as an emotion-free workplace. In fact, a certain amount of passion shows that people are engaged and care about the work they do. But when tempers flare and people start pointing fingers and saying things in anger or frustration, relationships can be damaged. Credibility and careers are at stake.

Managing emotional tension, anger, and confrontation can be tricky ... but necessary to keep the workplace running smoothly—and keep a lid on the stress caused by unresolved conflict. Each of us is paid to be emotionally mature at work. How to Handle Emotionally Charged Situations in the Workplace is a unique one-hour course that will teach you how to tame high emotions. turn conflict into an opportunity to build stronger, more positive working relationships; and control unproductive emotions and build cooperation. Register now.

Take a Glimpse at What You’ll Learn:

  • Understand the 3 C’s of conflict communication so you act with the goal in mind
  • Get tips on the right words to use in emotionally charged situations — words that help an angry person feel more in control
  • Learn techniques to calm yourself down quickly so you’re more effective
  • Respond rather than react and minimize the impact of difficult people and situations
  • Take the focus away from being right and see how it makes you more effective
  • Get tools for constructive confrontation ... keeping the focus on the issue
  • Avoid setting up a win-lose situation and the defensiveness it triggers
  • Understand boundary statements and how to use them when dealing with a difficult or angry person   

Q & A Session:
Upon enrolling in the Webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from Webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to Webinar participants.

QUICK LINKS

STAR12

Corporate Training

Webinar FAQs

Webinar System Check

Training Room Set Up

Invite Others to Gather Around Your Computer to Attend This Webinar Along With You . . . for FREE!

When you enroll in this webinar, you’ll be entitled to one webinar connection and the extra benefit of gathering as many people around your computer as you can.

You can maximize the reach of this training even more by setting up your own screening room in your organization. For details on how to create your own training room in your office, click here!

Why Use Web Training?

Busy professionals like you sometimes can’t get away from the office for a day to get training — even if it will make your life a thousand times easier! So let us bring the training right to your desk through your PC or Mac!

You’ll get insightful advice and training from an expert in the field, along with effective visual aids to help make the learning stick. There’s simply no easier way to “get it” quickly and effectively than our webinars!



Registration Options:

Option
Standard Fee 
Your Special Price Today
Webinar + CD-ROM **

$398
$298 – SAVE $100!

Webinar Only


$199

CD-ROM ** Only


$199

Follow this enrollment link to make your selection ... Register Now

**For your convenience, a CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar.

Questions? Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.

CUSTOMER SERVICE: 1.800.258.7246
National Seminars Training
1.800.258.7246