Rockhurst Audio and Web Conferences: One hour training from the training experts!

Rockhurst sets the standard in training excellence by offering the most complete line-up of teleseminar and webinar training available anywhere. Developed and delivered by top industry experts, our conferences address the most pressing issues you face today. Train on topics such as management, compliance mandates, human resources, accounting, purchasing, motivation and more, without leaving your office.


		05/17/12					Creating Stretch Goals That Challenge and Motivate Employees

		05/18/12					Facebook Essentials: Developing a Great Facebook Strategy for Your Organization

		05/21/12					Adobe Illustrator® for the Web and Interactive Design

		05/22/12					Implementing Flexible Employee Work Schedules

		05/23/12					How to Manage Priorities & Time

		05/24/12					Microsoft® Excel®: Creating Custom Visual Elements

		05/30/12					Microsoft Outlook®: Advanced Features and Functions

		05/31/12					Customer Service and Support Centers: Creating a Climate That Fosters World-Class Service

		06/01/12					How to Be an Inspirational Leader

		06/04/12					How to Use Adobe Acrobat

		06/05/12					Design Essentials: Professional Color Selection and Management

		06/06/12					Customer Research for Sales Professionals

		06/07/12					How to Handle Employee Excuses

		06/08/12					Business Writing Essentials

		06/11/12					Understanding, Developing, and Implementing Effective Internal Controls

		06/12/12					How to Get Started With Adobe® Photoshop®

		06/13/12					Top 10 Morale Improvement Strategies

		06/14/12					Leadership Secrets of Remarkable Women

		06/15/12					12 Unbreakable Laws of Professional Success

		06/18/12					Building Rapport and Developing Relationships With Customers

		06/19/12					How to Handle Emotionally Charged Situations In the Workplace

		06/20/12					Non-Compete Agreements: Pros, Cons, and Legal Implications

		06/21/12					How to Effectively Support Multiple Bosses

		06/22/12					Mastering Microsoft Excel Macros

		06/25/12					The Working Woman's Guide to Creating Balance & Letting Go of Stress

		06/26/12					Copywriting Fundamentals: Writing Attention-Grabbing Headlines and Compelling Taglines

		06/27/12					A Manager's Guide to Communicating Unpopular Decisions & Changes

		06/28/12					Organizing and Managing Data in Microsoft Excel®

		06/29/12					Developing Effective Dress Code Policies

		07/02/12					Creating a Facebook Page for Your Organization

		07/06/12					How to Work Effectively with People Who Act, Think & Work SO Differently from You!

		07/09/12					Communicating Through E-Mail: Top 10 Dos and Don'ts

		07/10/12					The Supervisors' Guide to Giving On-Target Directions, Helpful Feedback & Constructive Criticism

		07/11/12					How to Use Microsoft Excel Pivot Tables to Easily Summarize and Analyze Data

		07/12/12					Exempt Vs. Nonexempt: Understanding FLSA's Employee Classification Standards

		07/13/12					How to Effectively Supervise Off-Site Employees

		07/16/12					Using Google+ for Business

		07/17/12					Telephone Skills for Customer Service and Sales Professionals

		07/18/12					How to Avoid Mistakes When Reading & Signing Contracts

		07/19/12					Microsoft Outlook Tips, Tricks, and Techniques

		07/20/12					Simple, Smart, and Low-Cost Ways to Recognize and Reward Employees

		07/23/12					Preventing Fires Before They Start

		07/24/12					The Essentials of Employee Onboarding

		07/25/12					Understanding and Complying With the Fair Debt Collection Practices Act

		07/26/12					How to Handle Tricky Employee Absenteeism Problems

		07/27/12					Mastering Excel Functions & Formulas

		07/30/12					Dealing with the Dreaded "C": Conflict in the Workplace

		08/01/12					Photoshop Fundamentals: Keys to Better Graphics and Photos

		08/03/12					Setting Clear Goals & Performance Expectations for Employees

		08/07/12					Business Grammar Tips, Tricks, & Techniques

		08/09/12					How to Conduct Effective Workplace Investigations

		08/10/12					Establishing and Maintaining Clear Boundaries

		08/13/12					Leadership Solutions for When You're the Boss — But You Have Limited Control

		08/14/12					The Optimism Webinar

		08/15/12					How to Effectively Handle Customer Complaints

		08/16/12					Developing Trust and Respect in the Workplace

		08/21/12					Fundamentals of Paid-Time-Off Policies In Today's Workplace

		08/22/12					Getting Started With Microsoft Project

		08/24/12					Business Etiquette 101

		08/27/12					Managing Employees Who Are Stretched to the Max

		08/28/12					Dealing With Shift

		08/29/12					Microsoft Office 2010: New Features and Smart Tips, Techniques, and Shortcuts

		08/30/12					How to Handle Emotions Under Pressure

		09/05/12					How to Be a Tough-as-Nails Negotiator

		09/07/12					How to Go From Drained to Energized

		09/10/12					Payroll Taxes 101

		09/13/12					The Business Grammar "Crash Course"

		09/14/12					Preparing High-Potential Employees for Leadership

		09/17/12					Telephone Skills for Administrative and Front-Desk Professionals

		09/18/12					Proactive Career Management

		09/19/12					Untangle the Triangle: FMLA, Workers' Comp, and ADA

		09/24/12					Working Successfully With High-Maintenance People

		09/25/12					How to Use Social Media to Recruit High-Quality Employees

		09/26/12					Writing With Diplomacy, Tact, & Finesse

		09/27/12					Fraud Detection and Prevention for Accounts Payable

		09/28/12					Managing Chaos & Pressure at Work

		10/01/12					Top 10 Management Survival Skills for First-Time Supervisors

		10/02/12					Microsoft Project®: Tracking Projects and Creating Project Reports

		10/03/12					Keys to Effective Employee Orientation

		10/04/12					Copywriting Fundamentals

		10/10/12					Photoshop Fundamentals: Working With Channels and Masks

		10/11/12					Creating an Environment of Customer Service Excellence

		10/12/12					Effective Criticism and Discipline Skills for Managers

		10/16/12					Records Retention, Retrieval & Destruction for Accounts Payable

		10/17/12					Writing and Enforcing Affirmative Action Policies

		10/18/12					How to Get Started With Microsoft® Access®

		10/22/12					How to Legally Terminate People With Attitude Problems

		10/23/12					Secrets of Clear Communication

		10/25/12					The Essentials of Front Desk Safety & Security

		10/29/12					Windows® 7: Tips, Tricks, and Techniques

		10/31/12					Records Retention & Destruction for Human Resources

		11/01/12					Professional Typography Tips and Tricks

		11/05/12					The 7 Dos and Don'ts of Building Your Professional Image

		11/07/12					Creating Open Communication Channels in the Workplace

		11/08/12					Implementing Job Rotation and Cross-Training for Your Team

		11/09/12					How to Use Microsoft Excel Pivot Tables to Easily Summarize and Analyze Data

		11/13/12					How to Use Crystal Reports

		11/14/12					Wage and Hour Land Mines in a 24/7 Connected World

		11/16/12					The Basics of Effective Project Management and Execution

		11/19/12					Microsoft Word®: Manipulating and Embedding Charts and Tables

		11/20/12					Understanding and Complying With the Fair Debt Collection Practices Act

		11/26/12					Building Better Team Communication

		11/27/12					Bill Capodagli presents Customer Service - The Disney Way

		11/28/12					Microsoft Outlook Tips, Tricks, and Techniques

		11/29/12					How to Prevent FMLA Abuse

		11/30/12					How to Build Rapport With Anyone, Anywhere

		12/04/12					Handling Personality Clashes in the Workplace

		12/05/12					Public Speaking Without Fear

		12/06/12					How to Create a Payroll Procedures Manual

		12/07/12					How to Avoid the WORST PowerPoint® Mistakes People Make

		12/10/12					No More Bad Hires

		12/11/12					Handling Confrontational Customers

		12/12/12					Photoshop® Essentials: Design Effects for Intermediate to Advanced Users

		12/14/12					Conflict & Confrontation Skills for Women

		12/17/12					Mastering Excel Functions & Formulas

		12/18/12					Bulletproof Documentation

		12/19/12					Gossip and Grapevines in the Workplace

		12/20/12					How to Make Sure You Keep Your Best and Brightest

		12/21/12					Adobe InDesign® Essentials

		01/09/13					Creating a Professional Development Plan

		01/15/13					Bad News Performance Reviews

		01/17/13					How to Collect More Money!

		01/23/13					Adobe Illustrator®: Power Shortcuts & Techniques for Beginner to Intermediate Users

		01/29/13					Developing & Delivering Strategic Sales Presentations

	When you enroll in a Rockhurst Audio or Web Conference, you’re entitled to unlimited participants per connection. That means, as long as your staff is participating with you on your connection, they won’t pay a dime. Now, that’s training value!
	Rockhurst teleseminars and webinars are jam-packed with tons of great information, but that doesn’t mean they’re long. In fact, most last about 60-90 minutes. And remember, you don’t have to leave your office for this training. That’s convenience!
	We comb the planet for top-notch experts to speak on the issues that matter most to you. Rest assured – when you learn with Rockhurst, you know you’ll always experience world-class training.
	We back every teleseminar and webinar we present with our ironclad guarantee of complete satisfaction. You must agree your training is what you expected — or you pay nothing. Guaranteed.

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