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When
employee performance is off track, it's your job as a leader to
get it back on track. It's one of the toughest responsibilities
you shoulder and one of the most important. You have to confront
the problem assertively. Fairly. Legally.
That's why we've created this Audio Conference … to give you the
techniques, tools, and proven strategies you need to get the results
you want when dealing with unacceptable employee performance.
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Ever
imagined how pleasant your workday would be without hearing griping
and excuses, with no petty arguments to resolve, and no bad attitudes
to deal with? Have you ever wished your employees took your constructive criticism
in stride instead of getting angry or their feelings being hurt?
We understand! Underperforming employees are a stressful, unnecessary
drain on your time. Plus, they're a costly strain on your organization.
As a manager, you simply can't afford to let the behavior go on.
It's time to deal with it … once and for all.
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Worried
about taking a tough stand with your discipline because you might
get sued? You won't be after attending this Conference! You'll
learn where the boundaries are and how to ensure the unacceptable
performance is addressed without the risk of going too far by saying
the wrong thing.
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| Understanding
Performance Problems and Unacceptable Behavior ... |
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Top
reasons people don't do what they're supposed to do |
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"Won't
do" vs. "Can't do": Know the difference |
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Traits
common to underperforming and difficult employees
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| Constructive
Criticism ... |
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Opening
the door to honest communication |
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How
to address poor performance and still leave the employee’s
self-esteem
intact |
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The
how-to’s of giving effective positive and negative feedback
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| Keys
to Effective Discipline ... |
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How
to deal effectively with a variety of unacceptable behaviors, from
gossiping to bickering to absenteeism and tardiness |
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Know
when employee behavior has crossed the line, when discipline is
no longer an option but an absolute “must? |
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How
to skillfully confront a serious performance problem |
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Putting
together airtight documentation |
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How
to make sure discipline is fair and covers all the legal angles
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Q&A Time
permitting, your trainer will address questions from Conference
participants. Upon enrolling in the seminar, you will have the
opportunity to submit your questions via e-mail. Many questions
will be addressed in the Conference itself. Others will be addressed
in the supporting materials that will be available exclusively
to Conference participants.
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ABOUT
YOUR TRAINER: JODIE-BETH GALOS, ESQ., SPHR
When
you need training that’s guaranteed to translate
into on-the-job results, there’s no one better
to turn to than Jodie-Beth Galos.
Galos is widely regarded by organizations large
and small as an employment-law expert with a solid
handle on the challenges today’s managers face
in the workplace. She has extensive experience
coaching and training business managers and an
impressive background in employment law, having
practiced with two nationally known law firms before
moving into corporate positions at Saks
Fifth Avenue, Smith Barney, and United HealthCare.
Galos is regularly featured on CNBC and CNN/FN, and
in the New York Post. She is a graduate
of Barnard College, Columbia University and received
a J.D. from Boston University School of Law.
"Jodie-Beth Galos has provided guidance and
leadership to our executive team, substantially
improving our business capabilities.
We are a better team because of her training." — Irene
Posio, CFO
*In case of emergency, we will substitute
an equally qualified trainer.
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ENROLLMENT INFORMATION