Working with Difficult and Challenging People
Enroll Now
  Share this training with your team for FREE!
If you have a team that could benefit from this training, we’ve got a deal for you. Our unlimited-listeners-per-connection offer means you can train your entire team for FREE. It’s the best training value you’ll find!

When you enroll, you’ll receive a unique PIN number that entitles you to a single phone-line connection for each session you purchase. While each log-on code may only be used once, you are welcome to invite your colleagues to gather around your speakerphone and listen with you. Plus, they’ll also receive the materials and handouts that come with the Conference.


It’s Training That’s Guaranteed
We believe this training is so powerful and important that we stand behind it with our 100 percent guarantee of satisfaction. If you aren’t satisfied with the information you learn, we’ll give you your money back. Guaranteed.


How Your Audio
Conference Works

Step 1: On the date of the Conference, you’ll call a special 800 number given to you during confirmation.

Step 2: An operator will answer your call and ask you to provide your unique PIN, also given to you during confirmation.

Step 3: The operator will connect you to the Conference.

If you have additional questions, please visit our FAQ page.

 
 
Don’t risk sending the wrong message! Learn how to write clear, error-free messages, and send the right message every time.
E-mail … text messaging … social media … there’s a number of ways to communicate quickly. Yet those short snidbits you type and send at the speed of light can no doubt come back to haunt you.

When you send messages that are unclear, contain errors, or project the wrong tone, you risk leaving others confused, tarnishing your reputation, and even worse — damaging critical business relationships.

Now more than ever before, with the widespread use of e-communication in today’s business world, you must be able to communicate clearly and confidently in every message you send. This brand-new Audio Conference will show you how.

Improve your writing and your results with the techniques you’ll learn here.
In just one hour, you’ll gain proven tips and techniques that guarantee every message you write from now on will be clear, concise, error-free, and deliver the exact message you intend, for the exact results you need!

Sound too good to be true? Well, it’s not! You’ll learn how to avoid the most common writing mistakes … everything you need to know about e-communication etiquette … how to check for tone and clarity … plus much, much more!

Don’t risk another chance of being misunderstood! Make plans to attend this essential Audio Conference today.
 

Enroll Now


  A Glimpse at What You’ll Learn …
  • The most common mistakes when sending an e-message and how to avoid them
  • Quick tips for double-checking your message for tone and clarity
  • All CAPS and punctuation: when to use what and where
  • Tips for getting your message across in less words
  • Everything you need to know about e-communication etiquette
  • Situations when e-communication is inappropriate
  • Plus much, much more!
 
 
Q&A Session
Time permitting, your trainer will address questions from Conference participants. Upon enrolling in the seminar, you will have the opportunity to submit your questions via e-mail. Many questions will be addressed in the Conference itself. Others will be addressed in the supporting materials.

 
clearENROLLMENT INFORMATION
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Audio Conference –
Conference Start Times: All times are given in standard time. Audio Conferences last 60-90 minutes.
2 p.m. Eastern ~ 1 p.m. Central ~ 12 p.m. Mountain ~ 11 a.m. Pacific ~ 10 a.m. Alaskan ~ 9 a.m. Hawaiian

Click on a link below to proceed to registration.

There has been an error in retreiving information concerning this event.
Please call customer service at 1-800-258-7246 for more info.

**For your convenience, a CD recording is made of each Rockhurst Audio Conference. You may choose to purchase the CD either along with the Conference or separately. The CD recording will be available approximately 14-21 days after the Conference.


Want to talk to a live person?
Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.


National Seminars Group is a division of Rockhurst University Continuing Education Center, Inc.
P.O. Box 419107 Kansas City, MO 64141-6107 Phone 1.800.258.7246 Fax 1.913.432.0824


Problems using our site? Contact us at webmstr@natsem.com
or call Customer Service at 1.800.258.7246